Return and Refund

At SmartHome Kitchenware, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return and refund policy. Please read the following terms carefully:

1. Return Period: You may return eligible items within 30 days of the delivery date for a full refund.

2. Eligibility: To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.

3. Return Process: To initiate a return, please contact us at [email protected] with your order number and reason for return. We will provide you with a return authorization and instructions on how to return the item.

4. Return Shipping: You are responsible for the cost of return shipping unless the return is due to our error or a defective product.

5. Refund Processing: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days.

6. Exchanges: If you would like to exchange an item, please follow the return process outlined above and place a new order for the desired item.

7. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We will arrange for a replacement or refund as appropriate.

8. Contact Us: If you have any questions or concerns about our return and refund policy, please contact us at [email protected].

Thank you for shopping with SmartHome Kitchenware. We appreciate your business.